This essential new companion from the author of the much-praised Spiritual Direction will help anyone in pastoral care master an essential skill: hearing and speaking from a spiritual perspective. A comprehensive and practical handbook, it includes: Part 1: Missional Listening -Holy listening - to God, ourselves, and our communities -Sharpening our awareness of God at work in our own lives -Deepening our trust in the Holy Spirit -Theological reflection - the weaving of scripture, tradition, culture and experience -Building relationships that empower Part 2: Spiritual Conversation -Respectful engagement -Spiritual needs and a Christian response -Sharing our own stories and those of Jesus -Costly loving