Use cases provide a beneficial means of project planning because they clearly show how people will ultimately use the system being designed. This guide provides software developers with a nuts-and-bolts tutorial for writing use cases. It covers introductory, intermediate, and advanced concepts, and is suitable for all knowledge levels. About the Author: Alistair Cockburn is a recognized expert on use cases. He is consulting fellow at Humans and Technology, where he is responsible for helping clients succeed with object-oriented projects. He has more than twenty years of experience leading projects in hardware and software development in insurance, retail, and e-commerce companies and in large organizations such as the Central Bank of Norway and IBM. 0201702258AB07302002